2009 Speakers' Handout Materials
In response to many requests to receive updated files for several of our speakers, as well as to invite all ECUC members to receive this important information, we are pleased to provide an opportunity for you to receive the handouts presented at our 2009 Annual Conference.
See the listing below of our speakers and topics, as well as a directory to contact speakers directly. Of particular note is that Handout No. 15, "Lending Strategies in a Down Economy" presented by Tim Harrington, which was omitted from the printed book is available, as well as updated files from Dr. James Likens of his highly rated and extremely timely sessions on the U. S. Economy.
Please contact ECUC Executive Director Lorraine Zerfas at l.webster@ecuc.org to request copies of these and other presentations.
2009 Annual Conference
| SUNDAY, FEBRUARY 15 | ||
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| Opening General Session 8:30 a.m.-9:30 a.m. | ||
| HANDOUT 1 | "Charting Your Way to World-Class Service" | Olson |
| Breakout Sessions 9:45 a.m.-10:45 a.m. | ||
| HANDOUT 2 | "Coaching Your Crew to Solve Problems" | Olson |
| HANDOUT 3 | "Phishing and Spoofing..." | Sutton |
| HANDOUT 4 | "Student Loans-Anchor or Engine?" | Nastars/Perez |
| HANDOUT 5 | "Hoist Business Development Signal Flags..." | Oriani |
| Open Forum Sessions 11:00 a.m.-12:00 noon | ||
| HANDOUT 6 | "Open Forum for University CUs" | Ditchcreek/Perez |
| General Session 1:30 p.m.-2:30 p.m. | ||
| HANDOUT 7 | "Expand Your Shoreline with Community..." | Oriani |
| MONDAY, FEBRUARY 16 | ||
| General Session 8:30 a.m.-9:30 a.m. | ||
| HANDOUT 8 | "Creating a Profitability Model for 2010" | Harrington |
| Breakout Sessions 9:45 a.m.-10:45 a.m. | ||
| HANDOUT 9 | "Real Estate-A Tsunami of Opportunity" | Roberts |
| HANDOUT 10 | "Ethics-Obeying the 'No Swimming' Signs" | Tansey |
| HANDOUT 11 | "Cruising the Waters of Generational Marketing" | Illig |
| HANDOUT 12 | "Surfing the New Web" | Dixon |
| General Session 11:00 a.m.-12:00 noon | ||
| HANDOUT 13 | "Social Media-The New Wave" | Neasham |
| Breakout Sessions 1:45 p.m.-2:45 p.m. | ||
| HANDOUT 14 | "FoolProof Makes Waves in Financial Literacy" | DeHoo |
| HANDOUT 15 | "Lending Strategies in a Down Economy" | Harrington |
| HANDOUT 16 | "Piloting Your CU's Reputation" | Rendel |
| HANDOUT 17 | "Getting On Board with Social Media" | Neasham |
| TUESDAY, FEBRUARY 17 | ||
| General Session 8:30 a.m.-9:30 a.m. | ||
| HANDOUT 18 | "The U.S. Economy-Surviving a Troubled Sea" | Likens |
| Breakout Sessions 9:45 a.m.-10:45 a.m. | ||
| HANDOUT 19 | "Sailing a New Ship-Student Run CU..." | Sweeney |
| HANDOUT 20 | "Tacking into the Winds of Change" | Likens |
| HANDOUT 21 | "Tidal Wave of Growth..." | Liebe |
| General Session 11:00 a.m.-12:00 noon | ||
| HANDOUT 22 | "Change Management-Fighting the Storm..." | Robinson |
"Directory of Annual Conference Speakers"
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WILL DEHOO 185 Beverly Road, Suite 3 Atlanta, GA 30309 (202) 360-4512 will@foolproofhq.com |
RICK OLSON c/o Carpenter Speakers Bureau 15930 Promontory Road Chino Hills, CA 91709 (909) 393-6173 rolson@chibardun.net info@rickolson.com |
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LEO DITCHCREEK Notre Dame FCU PO Box 7878 Notre Dame, IN 46556 lditchcreek@ndfcu.org |
CLAUDINE ORIANI c/o Carpenter Speakers Bureau 15930 Promontory Road Chino Hills, CA 91709 (909) 393-6173 profspeaker60@aol.com |
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BRENT DIXON c/o Carpenter Speakers Bureau 15930 Promontory Road Chino Hills, CA 91709 (909) 393-6173 hi@itsjustbrent.com |
GARY PEREZ USC CU 1025 West 34th Street Los Angeles, CA 90089 (213) 821-7100 GPerez@usccreditunion.org www.USCcreditunion.org |
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TIM HARRINGTON c/o Carpenter Speakers Bureau 15930 Promontory Road Chino Hills, CA 91709 (909) 393-6173 tharringtonsprint@earthlink.net |
JEFF RENDEL c/o Carpenter Speakers Bureau 15930 Promontory Road Chino Hills, CA 91709 (909) 393-6173 Jeff@jeffrendel.com www.jeffrendel.com |
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JOHN HOGUE National Credit union Administration 1230 W. Washington Street, Suite 301 Tempe, AZ 85281 (602) 302-6000 JHOGUE@NCUA.GOV |
LAURIE ROBERTS Members Home Advisor University FCU 8100 Shoal Creek Austin, TX 78766 (512) 997-4691 lroerts@ufcu.org www.ufcu.org |
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LAURA ILLIG c/o Carpenter Speakers Bureau 15930 Promontory Road Chino Hills, CA 91709 (909) 393-6173 laura_illig@hotmail.com |
ED ROBINSON c/o Carpenter Speakers Bureau 15930 Promontory Road Chino Hills, CA 91709 (909) 393-6173 ed@edspeaks.com www.edspeaks.com |
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BRAD LIEBE c/o Carpenter Speakers Bureau 15930 Promontory Road Chino Hills, CA 91709 (909) 393-6173 rolson@chibardun.net info@rickolson.com |
REMAR SUTTON Remar Sutton Associates 185 Beverly Road, Suite 3 Atlanta, GA 30309 (404) 229-5094 WRITEREMAR@aol.com |
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DR. JAMES LIKENS Economics Department Pomona College Claremont, CA 91711 (909) 621-8998 JDL04747@pomona.edu |
BILL SWEENEY ESM-NS FCU 7200 Kirkville Road East Syracuse, NY 13057 (315) 656-8220 Wsweeney@esmns.com |
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JAMES NASTARS University FCU PO Box 9350 Austin, TX 78766 (512) 421-7351 jnastars@ufcu.org www.ufcu.org |
DAVE TANSEY c/o Carpenter Speakers Bureau 15930 Promontory Road Chino Hills, CA 91709 (909) 393-6173 dtansey2@cs.com www.davetansey.com |
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SHERRI NEASHAM Leadfusion 12707 High Bluff Drive, Suite 325 San Diego, CA 92130 (858) 254-8185 sneasham@gmail.com sneasham@leadfusion.com |
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